River Run Inn Policies
RESERVATIONS AND PAYMENT
You can secure your reservation with a valid Credit Card. Payment is made at check-in. Usually, there are no additional charges. We accept credit a card, debit card, personal check or cash.
If you have any special requests (“Upstairs,” “We love Room 12,” etc.), please make that clear at the time you make your reservation. We will make every effort to honor your request, but we have to coordinate many guests with different needs and overlapping stays. We do not guarantee specific units and reserve the right to move you to a similar unit.
You may check in anytime after 3:00 pm; we do not permit early-arrivals.
Check-out is 11:00 am; we do not permit late check-outs (additional fees may be applied).
The River Run Inn is proud to announce that we are a “pet-friendly” resort and encourage all guests to bring their four-legged loved ones on their next visit to our property! If pets are a bother to you, be sure to inform us upon booking your reservation so we can place you into our second-floor hypoallergenic room! Though we love to have pets at our resort, there is an additional nightly fee in compensation for their stay as well (taxes already included in price):
~Rooms permit a single pet for $30.00/night
~Cabins permit a single pet for $30.00/night
~Cabins permit two (2) pets for $50.00/night
Pets are NOT permitted in the Guest House under any circumstances. A $200.00 cleaning fee will be added to your reservation for not complying with this rule. If you plan to bring your pet to our resort, you are responsible to follow these rules:
1. To keep my pet(s) on-leash at all times.
2. To clean up after my pet(s) [bags are supplied by the resort].
3. Not to leave my pet(s) in the room or cabin unattended.
4. To lock my pet(s) in a kennel if left unattended.
5. To keep my pet(s) off of the bed and furniture.
6. To not use the linens or blankets on the pet(s).
7. That I am responsible for any cleaning or repair costs that result from my pet(s).
8. To pay a $75 fine per violation of any of these rules.
9. To pay a $200 fine if I do not register my pet(s).
PLEASE NOTE: YOUR PET MUST BE CONFIRMED IN-ADVANCE! Any and all pets that are not registered to the River Run Inn prior to your arrival will result in a $200.00 liability charge plus regular pet fees. We do not take reservations that include a pet through online bookings, so please contact us directly!
A two night minimum is required on all Weekends, except November 1st through December 20th and March 5th through April 30th. Guest House and Cabin reservations have a two-night minimum every day of the year. A three night minimum is required for all reservations on most holiday and special event weekends. However, if you are making a reservation five days or less prior to check-in, we may remove the minimum stay requirements.
CANCELLATIONS; ROOMS and CABINS
In the Spring, Summer and Fall you can cancel up to five (5) days prior to check-in at no charge. After that, you will be charged one night’s lodging. In the Winter, you can cancel up to fourteen (14) days prior to check-in at no charge. After that, you will be charged 50% of your entire reservation.
CANCELLATIONS & DEPOSITS; GUEST HOUSE
All Guest House reservations require a single responsible party.
The Guest House requires a one night non-refundable deposit due four (4) months prior to check-in. You can cancel up to one (1) month prior, but you will lose your deposit. If you cancel later than one month prior to check-in, you are responsible for 100% of the entire reservation amount.
THIRD PARTY CANCELLATIONS AND/OR CHANGES
If you made a reservation through a third party, our cancellations policies apply, but you must make your cancellation or changes through the booking agent.
WINTER PASS CONDITIONS
Cancellation charges apply unless both Stevens Pass and Snoqualmie Pass are closed for more than six hours.
If you don’t claim your room, we will hold it until 11:00 am the next day. If not claimed, the cancellation charges are for the entire cost of the reservation, in-full.